Delivery and Returns

Delivery 

We have a range of delivery options to ensure you receive your DCO order when you need it. Our super quick standard delivery option delivers within two working days but can often arrive sooner! We use DPD to ship items from our warehouse so you will be kept up to date with delivery time scales and you can also leave safe place requests if you won't be available for the delivery.

If you have any queries regarding delivery please contact our helpful team.  

Delivery Options & Charges for Mainland UK

Delivery Option Cost Status
Standard Delivery £5.95 (Free on orders over £60)

Arrives in approximately 2 working days when ordered before 2pm (excludes bank holidays). Estimated date provided at checkout. 

Next Day Delivery (delivers between 8am-8pm)

£7.99 (Free on orders over £100)

Available on all orders placed before 2pm. Orders placed after 2pm on a Thursday will have a delivery date of the following Monday. Orders placed after 2pm Friday will be processed Monday and will have a delivery date of Tuesday.

Next Day Before 12

£12.99

Available on orders placed before 2pm. Orders placed after 2pm on a Thursday will have a delivery date of the following Monday. Orders placed after 2pm Friday will be processed Monday and will have a delivery date of Tuesday.

Next Day Before 10:30am

£18.99

Available on orders placed before 2pm. Orders placed after 2pm on a Thursday will have a delivery date of the following Monday. Orders placed after 2pm Friday will be processed Monday and will have a delivery date of Tuesday.

Saturday Delivery £10.99 Available until 2pm Friday
Sunday Delivery £10.99 Available until 3pm Friday
Wallpaper Samples £0.99

Select 'Sample delivery' at checkout. Our team will ship orders same day for orders before 2pm, and they are dispatched on a 2 day delivery service. Please note tracking is not available on sample delivery service.

 

 

Delivery Options & Charges for More Remote Areas
Delivery to these remote postcodes may take a little longer and we’re unable to offer our express delivery services to these areas. Our team will prioritise your order to ensure it is delivered to you as soon as possible.

Delivery Option Cost Status
Scottish Highlands (Includes some AB postcodes) £12.99 Up-to-date delivery dates are provided at checkout. Takes approximately two working days.
Northern Ireland  £12.99 Up-to-date delivery dates are provided at checkout. Takes approximately two working days.
Isle of Wight & Isle of Man £16.99 Up-to-date delivery dates are provided at checkout. Takes approximately two working days.
Scottish Isles £20.99 Up-to-date delivery dates are provided at checkout. Takes approximately two working days.

 

Brand specific delivery options

Orders for products from these manufacturers may be shipped separately and delivery times vary. Please see below for more information.

Manufacturer Cost Delivery Information
Laura Ashley Charged at our standard rate for your postcode Standard Delivery takes approximately 3-5 working days and Next Day delivery is available for UK mainland and NI on orders placed before 1pm. 
Laura Ashley Samples Free Sample Delivery Free sample delivery is available on all Laura Ashley wallpaper samples. These are shipped with Royal Mail and can take approximately 2-10 working days. 
Rust-Oleum Charged at our standard rate for your postcode Rust-Oleum products are only available on standard delivery as these are processed and shipped from a separate warehouse. Up-to-date delivery estimates are provided at checkout. Please note we cannot accept returns or exchanges on these products. Orders placed before 1pm are often delivered the next working day but this is not guaranteed. 
Rust-Oleum Tester Sachets Free Sample Delivery Free sachet delivery is available on all Rust-Oleum sachets. These are shipped direct from the manufacturer using Whistl. Can take 5-10 working days. 
Holden Charged at our standard rate for your postcode Holden products are only available on standard delivery as these are processed and shipped from a separate warehouse. Takes approximately 2 working days. 

Pagazzi Charged at our standard rate for your postcode Pagazzi products are only available on standard delivery as these are processed and shipped from a separate warehouse. Takes approximately 1-2 working days. 
NMC £22.99 Processed and shipped direct from the manufacturer using their courier DHL. Takes approximately 2-5 working days. 
Origin Murals & OhPopsi £8.95 Porcessed and shipped direct from the manufacturer. Takes approximately 3-5 working days
Morris & Co Charged at our standard rate for your postcode Processed and shipped direct from the manufacturer. Morris & Co 1-3 day delivery.

 

If any part of your order is temporarily out of stock and dispatch is anticipated to be delayed at all, we will contact you by e-mail to notify you of the new anticipated delivery date. If possible we will split your order so you receive goods in stock in a timely manner. Larger orders may be separated into multiple consignments by DPD but these will all be delivered by your estimated delivery date. 

Returns

Please refer to our returns page where you will find all the information needed for quick and easy returns. 

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