Our Store

Contact information

Call us

01388 608144
Option 1: Online Enquiry | Option 2: Shop

Email & Online

Email: [email protected]

On Social: @decoratingcentreonline

Address

Collingwood House
11 Collingwood Street
Coundon, Bishop Auckland
DL14 8LG

Opening times

Office

Monday - Friday

8.30am – 5.00pm

Saturday

9am - 12 noon

Sunday

Closed

Shop

Monday - Thursday

7.30am – 6.00pm

Friday

7.30am – 5.00pm

Saturday

9.00am – 4.00pm

Sunday

Closed

 

 

FAQs

We'd love to hear from you, but here's a few things we get asked daily which might speed things up for you!

Q - Do you take back unused wallpaper?

A - Providing that the wallpaper is unused and in its original packaging, we will accept returns. Rolls are returned at the customer’s own expense and must be within 28 days of original receipt of order.

Q - Can I return Colour Match Paint?

A - I’m afraid we cannot accept returns of paint which are mixed specifically for your order unless they do not arrive to you as specified. In these instances please contact our customer services team at [email protected]. If you’re unsure on a paint colour we can provide 350ml tester pots for only £3.99.

Q - How does Colour Matching work?

A - We can tint our paint in various finishes to equivalents of over 19,000 Big Brand shades - so you have plenty to choose from! All you need to do is find the perfect one and type this into the text box when you order (brand name and colour name). Our formulas are created in lab conditions and matched to the colour charts so will be consistent every time. Our tinted equivalent colours will be within a 10% variance of the actual colour. If you're unsure whether we can match to a specific colour just send us an email and we can let you know!
See all FAQs

About DCO

We’re the customer focused decorator's merchant, selling all home interior and exterior decorating products from a massive range of wallpaper, to paint and all the tools required to use them in your home.

 
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