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COVID-19 Notice: Due to demand delivery lead times are significantly longer than our normal next day / two day service, however we are providing accurate estimated delivery dates at checkout and in order confirmation emails. We are working hard to reduce the delivery lead times.
Additional information: Our Coundon Shop (Wear Valley Decor Centre) is currently closed, however we are now accepting click and collect orders via phone or on the website.
We'd love to hear from you, but here's a few things we get asked daily which might speed things up for you!
Do you take back unused wallpaper?
Providing that the wallpaper is unused and in its original packaging, we will accept returns. Rolls are returned at the customer’s own expense and must be within 28 days of original receipt of order.
If my order arrives damaged, what do I do?
Should your order arrive damaged please contact us via email or phone and we will rectify this for you immediately. We may require picture evidence of damage for our records.
Can I return Colour Match products?
Unfortunately as our Colour Match products are mixed to order we would be unable to offer returns of exchanges on these. If there are any issues with Colour Matching please contact us by Email or phone.